Terms


Linear Strategy Group Inc Terms and Conditions Client shall be referred to as "the client" Linear Strategy Group Inc shall be referred to as ""LinearSG/LinearIND" Both shall be referred to as "parties" 1. LinearSG/LinearIND will provide services outlined in a proposal/estimate. 2. The client agrees to the amount and LinearSG/LinearIND will grant full license to all artwork/work on receipt of full payment of the project 3. LinearSG/LinearIND and client will inform either parties in writing any changes to the outline of this proposal/estimate and will confirm via writing the approval of all changes. We employ the use of time and billing software. We reserve the right not to notify under/over 30 minutes. 4. Interim billing on projects past 30 days will be once per month on unless otherwise stated. Billings in excess of retainer balance credit are due immediately. Failure to pay interim invoices will delay any further production with ongoing projects. 5. The retainer/prepayment listed in our proposals is due prior to any work being started. On receipt of the retainer, LinearSG/LinearIND and client enter into accepting terms of this project. For further payment terms see below. 6. If at any point the parties decide to cancel this agreement, payment of work in-progress will be due. If the amount is less then the retainer/prepayment, a full refund of the balance will be paid by LinearSG to the client within 30 days of cancellation. Cancellation must be supplied in writing to either party. Incurred expenses are nonrefundable 7. All reference material, artwork, illustrations, images and photographic images provided by the client to LinearSG must be free of copyrights and if copyright material is provided, the client indemnifies LinearSG against any damages in using that material. In some cases, we may require proof of usage license. Payments and other terms Hosting and CMS - all hosting is prepaid for the year and non-refundable - payment is due/charged to credit card on-file which are stored securely within Stripe's system(10-15 days prior to hosting renewal to ensure we get our/your yearly prepayment discount from our provider - we require a 15 day written notice of cancellation of yearly hosting or CMS services and fees may be applicable if you require assistance in transferring (files) hosting to another provider. Some files and programming are proprietary to LinearSG and source files may be protected under applicable terms and conditions. - Linear CMS is not transferable to another host unless authorized - LinearSG servers are not open to 3rd party FTP access without authorization and we reserve the right to deny access to our web server, CMS and email for any breach in security or any reason deemed unsafe to the integrity of LinearSG's server, CMS or email systems. You will be notified of suspension within 24 hours with detailed summary of reasons and corrective action to restore services. - All 3rd party software, modules or web applications installed by outside or 3rd party vendors must be kept up-to-date against security threats. We reserve the right to update these applications to keep the integrity of our server secure. Project Payment Terms All projects under $500, are due upon completion and final delivery is based on full payment of the project. All projects over $500 are subject to pre-project retainer and the balance is due on completion and final delivery is based on full payment. Late payments are subject to late fees. Payment Checks/Cheques As of December 31st, 2011 we will no longer accept checks/cheques without authorization. Current customers who pay by check USD/cheque CAD were notified Oct 1st, 2011 to allow adjustments to their payment systems. Credit Cards/Debit Cards/Applepay Payments can be made securely using credit card on-line via our invoice email system or thru invoicing thru our Stripe invoice system. We currently accept Visa (credit or debit), MasterCard (credit or debit) , American Express and Discover and Apple Pay by request. Secure Platform Stripe encrypts sensitive data both in transit and at rest. Stripe's infrastructure for storing, decrypting, and transmitting primary account numbers (PANs), such as credit card numbers, runs in a separate hosting infrastructure, and doesn't share any credentials with the rest of their services. We use an Stripe approved partner's on-line form to ensure end to end secure transmission of your credit card information. Our credit card processor is STRIPE and your charge will appear on your statement as LINEARSG/LINEARIND and the following logo appears on all our invoices and payment links. Interac e-Transfer^®(Canada Only) On some occasions we can accept Interac in Canadian Funds. (please ask) Wire* Please contact us for our bank wire information. (extra fees will be added) Privacy Statement Google Analytics We use google's latest analytics to collect data on visitors and users of our site. Information we collect may include location, demographics, operating platforms, devices, length of time on our sites, page views,and key words used to find our site. We do not collect any personal information nor would we try to contact those visitors. This data is kept in aggregate locally and in it's original forms using google's analytics platform. For more info on google's privacy policy visit here Please contact us at billing@linearsg.com or 1-805-836-0166 for more info Updated Feb 2024

Linear Strategy Group Inc

Terms and Conditions

Client shall be referred to as "the client"
Linear Strategy Group Inc shall be referred to as ""LinearSG/LinearIND"
Both shall be referred to as "parties"

1. LinearSG/LinearIND will provide services outlined in a proposal/estimate.

2. The client agrees to the amount and LinearSG/LinearIND will grant full license to all artwork/work on receipt of full payment of the project

3. LinearSG/LinearIND and client will inform either parties in writing any changes to the outline of this proposal/estimate and will confirm via writing the approval of all changes. We employ the use of time and billing software. We reserve the right not to notify under/over 30 minutes.

4. Interim billing on projects past 30 days will be once per month on unless otherwise stated. Billings in excess of retainer balance credit are due immediately. Failure to pay interim invoices will delay any further production with ongoing projects.

5. The retainer/prepayment listed in our proposals is due prior to any work being started. On receipt of the retainer, LinearSG/LinearIND and client enter into accepting terms of this project. For further payment terms see below.

6. If at any point the parties decide to cancel this agreement, payment of work in-progress will be due. If the amount is less then the retainer/prepayment, a full refund of the balance will be paid by LinearSG to the client within 30 days of cancellation. Cancellation must be supplied in writing to either party. Incurred expenses are nonrefundable

7. All reference material, artwork, illustrations, images and photographic images provided by the client to LinearSG must be free of copyrights and if copyright material is provided, the client indemnifies LinearSG against any damages in using that material. In some cases, we may require proof of usage license.

Payments and other terms

Hosting and CMS

- all hosting is prepaid for the year and non-refundable

- payment is due/charged to credit card on-file which are stored securely within Stripe's system(10-15 days prior to hosting renewal to ensure we get our/your yearly prepayment discount from our provider
- we require a 15 day written notice of cancellation of yearly hosting or CMS services and fees may be applicable if you require assistance in transferring (files) hosting to another provider.

Some files and programming are proprietary to LinearSG and source files may be protected under applicable terms and conditions.
- Linear CMS is not transferable to another host unless authorized
- LinearSG servers are not open to 3rd party FTP access without authorization and we reserve the right to deny access to our web server, CMS and email for any breach in security or any reason deemed unsafe to the integrity of LinearSG's server, CMS or email systems. You will be notified of suspension within 24 hours with detailed summary of reasons and corrective action to restore services.

- All 3rd party software, modules or web applications installed by outside or 3rd party vendors must be kept up-to-date against security threats. We reserve the right to update these applications to keep the integrity of our server secure.

Project Payment

Terms
All projects under $500, are due upon completion and final delivery is based on full payment of the project.
All projects over $500 are subject to pre-project retainer and the balance is due on completion and final delivery is based on full payment. Late payments are subject to late fees.

Payment

Checks/Cheques
As of December 31st, 2011 we will no longer accept checks/cheques without authorization. Current customers who pay by check USD/cheque CAD were notified Oct 1st, 2011 to allow adjustments to their payment systems.

Credit Cards/Debit Cards/Applepay
Payments can be made securely using credit card on-line via our invoice email system or thru invoicing thru our Stripe invoice system.

We currently accept Visa (credit or debit), MasterCard (credit or debit) , American Express and Discover and Apple Pay by request.

Secure Platform
Stripe encrypts sensitive data both in transit and at rest. Stripe's infrastructure for storing, decrypting, and transmitting primary account numbers (PANs), such as credit card numbers, runs in a separate hosting infrastructure, and doesn't share any credentials with the rest of their services. We use an Stripe approved partner's on-line form to ensure end to end secure transmission of your credit card information.

Our credit card processor is STRIPE and your charge will appear on your statement as *LINEARSG/LINEARIND and the following logo appears on all our invoices and payment links.

Interac e-Transfer^®(Canada Only)

On some occasions we can accept Interac in Canadian Funds. (please ask)

Wire
Please contact us for our bank wire information. (extra fees will be added)

Privacy Statement

Google Analytics

We use google's latest analytics to collect data on visitors and users of our site. Information we collect may include location, demographics, operating platforms, devices, length of time on our sites, page views,and key words used to find our site. We do not collect any personal information nor would we try to contact those visitors. This data is kept in aggregate locally and in it's original forms using google's analytics platform. For more info on google's privacy policy visit here

Please contact us at billing@linearsg.com or 1-805-836-0166 for more info

Updated Feb 2024